CareerBuilder’s ‘Slap Upside the Head’

CareerBuilder has action, Monster has aspirations. CareerBuilder’s 2008 marketing assault is taking a different tact toward driving job seekers than is Monster’s newly minted global ad campaign. Here’s the agency-created promo that was shown to CareerBuilder employees.

This video is from www.careerbuilder.com/marketinghighlights

CareerBuilder’s ad campaign, just like the rest of their product offering aims at immediacy. It is all about getting the traffic, driving applies, and ultimately delighting the clients who pay them for those candidates. For me, CareerBuilder’s recent success is more about their Recommended Jobs engine. The campaign is only going to augment the effectiveness of that product feature, and ultimately drive staffing firm success.

Case in point. Recommended jobs are present in every part of the job seeker experience. From the home page, to the thank you note you get after applying to a job, CareerBuilder drives users to that next opportunity that is relevant to what they know about you. It is a very Amazon-like experience, a site famous for leveraging knowledge of its customers to provide information about what you should do next. On Super Bowl Sunday, when Sally job seeker gets convinced it’s time to leave her sucky job, she’ll go to CareerBuilder and find 25 targeted recommendations on how to fix that problem. Even if the recommendations based on her zip code and uploaded resume lead her to my competitors, she’ll likely see Hudson jobs that could solve her problem too. Because of CareerBuilder’s product these are the types of seekers we’ll be looking for.

Monster has taken the aspirational high road, choosing to inspire people to find a job they are really passionate about – even if it’s in another industry. I’m not as cynical about their campaign as some, but I do find the following scenario a likely result.

Hmm…my calling is calling. Let’s see if I have a shot at being an executive chef. Keywords=chef + $100k, Apply Now. Ooh…I’ve always thought coffee was fun to drink, how about a career as a barista? Keywords=coffee + training available, Apply Now. Because the site isn’t telling Ms. Aspirational Accountant that the Contract Tax Manager position right up the street is in her wheelhouse, she’s almost encouraged to spread her application to any number of stretch positions. It’s a great marketing message for job seekers for sure, but for over-burdened recruiters and staffing firms with a mountain of unqualifieds on their desk, it’s a nightmare.

I’m eager to see whether the data supports my theory, or if I’m off my rocker. I’m certainly not the only armchair critic this year. Happy Super Bowl everybody.